Support

Help with Castle Watch, Dungeon Watch, Village to Kingdom, Little Tea House, Packed Memories and Tiny Island Tiles.

Contact

Write to [email protected]. Tell us the game, your device and what happened, and add a screenshot if you can. We reply in English or Turkish.

Delete your game data

Our games have no accounts. Your progress and settings are stored only on your device.

• Delete everything: uninstall the game. This removes all of its data from your device.
• Reset your advertising ID (used by Google AdMob): on iPhone, Settings → Privacy & Security → Tracking; on Android, Settings → Google → Ads → reset or delete advertising ID.
• Data held by Google (ads and analytics): write to us and we will help.

Each game’s privacy policy explains the details:

• Castle Watch
• Dungeon Watch
• Village to Kingdom
• Little Tea House
• Packed Memories
• Tiny Island Tiles

The Terms of use apply to all our games. For users in Turkey, the KVKK notice (in Turkish) explains how personal data is processed under Turkish law.

Common issues

• Progress is gone after reinstalling or changing phones. Progress lives on the device and is not synced, so it cannot be restored after the game is deleted.
• A rewarded video did not play. Rewarded videos need a connection. Check your connection and try again; the rest of the game works offline.
• No sound. Check the sound and music switches in the game’s settings and your phone’s silent mode.
• Text is hard to read, or effects are too busy. Use the large-text and reduce-flashing or reduced-motion options in settings, where the game offers them.
• Wrong language. Change it in the game’s settings. Each game supports English, Turkish, Russian, Chinese, Spanish and Arabic.
• The game crashes or freezes. Update to the latest version from the store and restart your phone. If it continues, write to us with your device model.